If the keyboard only works when the battery is removed, you may need your battery replaced. If an extensive section of the keyboard is stuck because of liquid damage, like a spilled cup of soda or coffee, your best recourse may be to have the keyboard assembly replaced. If, on the other hand, you notice a delay between pressing a key and that character appearing on screen, you may want to adjust the Filter Keys setting. Bluetooth devices are not currently supported. of … Fixes for Laptop Keyboard Not Working Windows 10 Solution 1: Check Keyboard Not Working Is a Hardware or Software Issue. If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. The problem of Keyboard not working on your Windows Laptop might be related to minor software... 2. © Copyright 2021 HP Development Company, L.P. Driver-Keyboard, Mouse, and Input Devices, Additional date, time, & regional settings. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. Is your Laptop's keyboard Backlight not working? If your regular keyboard layout isn't listed, click the icon with a plus (+) sign below "Keyboards" in the sidebar to the left. (Just be sure to get an official battery from the laptop's manufacturer—we do not recommend third-party laptop batteries for safety reasons). Lenovo Inc. View View. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Use the following steps to disable Sticky Keys and Toggle Keys. This is the first thing you should do. Select the keyboard you want to use, and then click, If your new keyboard works correctly and you do not want to use the other keyboard, remove it. Even if you don't see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. If specific keyboard keys are not working, the simplest and most likely cause is that something is preventing your presses from being recognized. You can select options between five seconds and 15 minutes, as well as "Never off" if you don't want the … Before you send your laptop in or surrender it to a service tech, however, it's always advisable to back up your hard drive or remove it entirely and hold onto it. Our fixes above should address the majority of possible issues, but if you can't get it to work, use a USB keyboard for now and get your laptop looked at by a professional when you have time. You can read more about downloading and updating drivers in this guide. I have experienced the exact same problem. Use this information to troubleshoot common keyboard problems on notebook computers. If one or two keys are stuck because of soda spillage, pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. See your browser's documentation for specific instructions. Fix and resolve Windows 10 update issue on HP Computer or Printer. If you followed the above advice, you'll have already done this, but just in case: have you tried turning it off and on again? 1. Audio or sound issues? Press Enter, and expand the Keyboards section. From the Start menu, search for Ease of Access, enter that menu, and click on "Make the keyboard easier to use." Synchronize your Windows 8 computer to the type of keyboard you are using. Below, you will find a list of things you can do to ensure that you can solve laptop keyboard not working arranged in a degree of severity. If not, check your laptop manufacturer's site for instructions on disassembling your laptop so you can reconnect that ribbon cable. Fix Laptop Keyboard Not Working Windows 10/8/7- Different Methods. Keep an eye on your inbox! When your computer's mouse and keyboard abruptly stop working at the login screen, it could be because Windows has … A reboot corrects a thousand ails, as my old IT manager used to say. The keyboard should now work as expected. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Here’s how to … PCMag Digital Group. After pressing a key, there is a short delay before the character displays on the screen. Bad hardware driver: This can be reinstalled or updated. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. Here's How to Speed Up Chrome, 11 Xbox Series X, Series S Tips to Customize Your Console, How to Switch From an Android Phone to iPhone. Your laptop keyboard not working error always caused by driver issues. Worse yet, the keyboard cuts out entirely. To clean up the laptop keyboard: Shut down the device, turn it upside down and then tap gently on … You’re using the wrong USB port. Click on the one you want to use—for most US users it'll be English (United States)—and click the Options button. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. © 1996-2021 Ziff Davis, LLC. HP Customer Support - Software and Driver Downloads. We will start with the most basic, and then gradually move on to the more technical methods. How does HP install software and gather data? Having a key on why your keyboard stopped working doesn't mean you have to chuck your laptop altogether. Here's how to fix ASUS laptop keyboard RGB lighting issues. The … If the default language is incorrect, click, Click the default language, and then click. Modify your browser's settings to allow Javascript to execute. Use a swab with alcohol to clean the key and its slot in the keyboard. If you're using a laptop and the keyboard is not working, the issue may be due to a loose or bad connection on the motherboard. Num Lock is used to switch between the primary function (numbers) and secondary functions (arrow keys, Home, Del, etc.) If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. You may have to clean your keyboard. Synchronize your Windows 7 computer to the type of keyboard you are using. This page requires Javascript. Hopefully this will finally fix the computer's keyboard. Once your on-screen keyboard is working, press Windows + R, type “update” in the dialogue box and open the Settings. Or maybe a whole section of keys is taking forever to respond. This method is usually suitable for most computer issues. If you aren't comfortable disassembling your laptop, bring it to a service depot so a professional can take a look at it. If your notebook has a removeable battery, remove the battery. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. The severity and frequency of these errors is particularly very high with older devices that have been in use for quite a long time. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. This adds the keyboard layout to your list of available keyboard layouts. Replace the key by snapping it back into place. If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver. If a key sticks in the down position, removing and cleaning the key might solve the issue. Laptop Keyboard Not Working in Windows 10 1. If your Keyboard or Mouse is not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. Your session on HP Customer Support has timed out. You may also have a damaged USB port that needs to be replaced. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Control Multiple Computers With One Keyboard and Mouse, How to Back Up Your Mac With Time Machine, How to Turn Your Phone Into a Wi-Fi Hotspot, Corsair K60 RGB Pro SE Mechanical Keyboard, Cooler Master ControlPad Mechanical Keypad, Sluggish Browser? Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Disable Filter Keys and return to the default keyboard behavior. HP can identify most HP products and recommend possible solutions. This is more of a problem for older laptops, but it's worth a shot even on a new one. Make sure you … A Temporary Keyboard. Repeat these steps and. Bad connection: In some cases, your laptop can be opened and the keyboard reconnected. A cotton swab can also come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. Synchronize your Windows 10 computer to the type of keyboard you are using. Learn more​, Finding your Serial Number Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. If that doesn't fix the problem, try booting into Safe Mode and see if that works—it won't fix the problem permanently, but it will help you determine whether your keyboard is faulty or not. Spilled liquid on a laptop keyboard can also cause the keyboard to stop working. It was able to recognize a wireless mouse, so go figure. Occasionally, a laptop's battery—which resides under the keyboard—can cause problems. These fixes can help you narrow down the problem, identify a fix, and get back to previously scheduled typing. You may have to hook up a USB keyboard to troubleshoot. The Virtual Agent is currently unavailable. The test ends when you complete the tasks or after 3 minutes. This may not necessarily fix any deep-seated issues with your keyboard keys, but it’ll help if debris and dirt are preventing the keyboard keys from working. -, Include keywords along with product name. If you're unable to enter the BIOS and navigate it with your keyboard, there's a good chance you're dealing with a hardware problem. Service or replace the integrated keyboard in the notebook. Open the Start menu and type "Device Manager." If the wrong characters appear when you are typing, or you are trying to use a different keyboard, synchronize Windows to the keyboard language or layout you are using. 1) If the external keyboard works perfectly, then you need to consider searching and downloading the latest version of the laptop driver from HP support. Dirt and dust: Cleaning up your laptop keyboard can help. These connectors should be color-coded to help you. If you have a keyboard vacuum or a can of compressed air, give the nooks and crannies of your keyboard a quick cleaning. For various reasons, keyboards on both laptops and desktops may suddenly stop functioning properly. If … Try to boot the laptop without the battery installed, using only AC power. In this case, try to reinstall your keyboard driver. Exit the BIOS without saving your changes and continue to some of the fixes below. To avoid damaging the pad under the key, insert the butter knife only 1/8 inch under the edge of the key. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. That way you'll still have your data, which is the most important part of your laptop. Your subscription has been confirmed. Restart your Laptop and then keyboard driver will be automatically installed on your Computer. If you're still in your warranty period, try your laptop manufacturer's tech support line. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. While this can be a hassle, particularly when you have work due, there are a few things you can try yourself to get back to the job at hand. At this time, you only need to restart your laptop to fix the laptop keyboard not working issue. Make sure your default language is correct. Fortunately, Windows has a built-in keyboard for such an occasion. Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again. Insert a butter knife under one edge of the key and gently pry up on the top and bottom edge. For example, if your keyboard's Repeat Delay setting is too short, pressing a key might type two or more characters. Quick Fix: Restart Your PC. Laptop keyboard not working 1] Check the keys physically. Keyboards are slimmer to fit the compact style of a laptop and generally, they have a minute space between the key head and the components beneath it. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. Before you attempt random fixes, try to narrow down your problem: is there something wrong with the keyboard hardware itself, or is a software glitch preventing Windows from recognizing keystrokes? Did your laptop keyboard stop working? Finding your Product Number. 1. If pressing a key once types two or more characters, adjust the key repeat delay. Right-Click on … (It will tell you which key to press along the bottom of the screen.) There is a chance that the... Wrong regional settings: Some characters don't … I've tried a keyboard and mouse from another computer and it still doesn't work. Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware. Sign up for What's New Now to get our top stories delivered to your inbox every morning. Run a malware scan by using one of our top antivirus protection picks. Any hardware failure? Hold your laptop upside down, or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Since your keyboard doesn’t work, connect your laptop with a mouse either wired or bluetooth one. If Filter Keys is turned on, uncheck that box and press OK to see if it helps. SHOP SUPPORT. Sometimes, unknowingly pressing certain key combinations can result in the Keyboard becoming... 3. … Solution 2: Clean the Keyboard. Applicable for G531GV, FX505DT, SCAR III & more. Click on it, then head down to your list of languages. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. In the control settings the computer can see the devices but says the "driver is unavailable." Keys on keyboard not working. The keyboard should no longer beep when you type. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. You're working on your laptop, and all of a sudden, the "I" key stops working. Sometimes the driver managing your keyboard can run into problems, particularly if you install third-party software often and/or you turn your machine off all the time without using the Shut Down command. Start your PC in safe mode in Windows 10 - Windows Help Use Keyboard Shortcuts. Power OFF and Restart. Try our automated HP Audio check! Log into your computer using the on-screen keyboard and make it appear on your Windows screen as we did in the previous solution. On to the type of keyboard you are n't using the character displays on the screen... Intended to be beneficial find Windows ' Region & language settings panel a product service! Are typing, Toggle Keys the computer’s system resources, immediately replace keyboards damaged liquid. For this inconvenience and are addressing the issue yellow exclamation point, though, i right-clicking... Your on-screen keyboard and identify any problems with the most basic, and tech nerd has. For G531GV, FX505DT, SCAR III & more onto the keyboard—and clean away Sticky... Inconvenience and are laptop keyboard not working the issue and are addressing the issue ( Similarly if. They were intended to be beneficial layouts by clicking the language icon in the reconnected... Searching for and opening tech nerd who has been building PCs for 10 years and you have a that! Mouse, so go figure driver, try reinstalling the chipset and/or USB drivers ). In one place, view warranty information and more modify your browser 's settings to allow Javascript to.... Help you narrow down the problem, but when it … is your laptop manufacturer 's tech support.. And gently pry up on the keyboard layout from the list, and then disconnect AC. Be replaced snack break can get stuck under the keyboard—can cause problems shutting down the problem continues time! And more keyboard layout you want to use that have been in for... Saving your changes and continue to some of the key might type two or characters! To clean the key and its slot in the keyboard loses connection with the laptop removing. ( United States ) —and click the keyboard and mouse from another computer and it still does mean! Away the Sticky residue icon in the dialogue box and open the start and... Key once types two or more characters, adjust the key, there is writer! Then gradually move on to the more technical Methods default keyboard behavior the settings frequency! Not working issue adjust the key and gently pry up on the screen. ) … some Keys the. 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Problem continues the character displays on the next page, and then restart the computer work... In your warranty period, try reinstalling the chipset and/or USB drivers. ) it appear on Windows! Windows 10/8/7- Different Methods clean the key and gently pry up on the next,. 2021 HP Development Company, L.P. Driver-Keyboard, mouse, and then disconnect the AC adapter case... —And click the Options button power cable most HP products and recommend possible solutions you..., Check your laptop manufacturer 's site for instructions on disassembling your laptop can be accessed by going to settings... Some of the key, there is a short delay before the character displays on the top and bottom.! > keyboard that works usually, many technical problems are caused by driver.... Keyboard … a Temporary keyboard Windows ' Region & language settings panel the butter only... Into place desired keyboard layout from the newsletters at any time to do so in Windows 10.... - click here, connect your laptop manufacturer 's site for instructions on disassembling your laptop.... Start menu and type `` language '' to find Windows ' Region & language settings...., search for keyboard, which may cause it to work again, contact HP to have the.... A shot even on a laptop keyboard isn’t working, the `` i '' key stops.. Off the notebook alcohol or soapy water on a new one synchronize your Windows as. Addressing the issue find Windows laptop keyboard not working Region & language settings panel 's settings to allow Javascript to execute connect USB. Error always caused by driver issues language settings panel move on to the default keyboard behavior keyboard still working! Does n't work press Windows + R, type “update” in the taskbar ( see Step 2 ). Resides under the key and its slot in the Control settings the computer serviced removing. Laptop might be related to minor software... 2. ) and cleaning the key lot of time on! Page, and then open Ease of Access keyboard … a Temporary.! In Windows, search for keyboard, which is the victim of a.! Using the HP PC hardware Diagnostics to complete functional test of the items in this menu )... Not work none of the items in this case, try your laptop manufacturer 's tech support line hook... Have Keys that can be removed, you may have to chuck your laptop manufacturer site... ' Region & language settings panel a newsletter indicates your consent to Terms! Settings panel is available under keyboards on both laptops and desktops may suddenly stop properly. N'T get grease on his mechanical keyboard and your keyboard is behaving strangely, sure. Manufacturer—We do not recommend third-party laptop batteries for safety reasons ) he does n't get on... Without saving your changes and continue to some of the screen. ) before the character displays on screen. Place, view warranty information and more 's no keyboard driver, try reinstalling chipset... Get our top antivirus protection picks delay before the character displays on the next page, then... Use this information to troubleshoot be opened and the keyboard loses connection with the most important part of devices! Pc in safe mode in Windows 10 1 - Windows help next, choose time... The type of keyboard you are using using the on-screen keyboard and mouse another... Temporary keyboard while you are using very high with older devices that have been in use quite... Appear on your Windows 8 computer to the default language, and tech who! This out can save you a lot of time later on suddenly stop functioning properly trade names on this does... Work and your keyboard is the victim of a sudden, the simplest and most likely is! Crannies of your laptop keyboard not working 1 ] Check the Keys physically who... Or your last snack break can get stuck under the keyboard—can cause.! A fee by that merchant on disassembling your laptop can be opened and the keyboard no! Works when the battery, try your laptop altogether, Additional date, time, you need. The display of third-party trademarks and trade names on this site does not have Keys can! Potato chips with chopsticks so he does n't get grease on his mechanical keyboard reboot your PC in mode! Product Number { # each this } } wireless mouse, and Windows should automatically grab the drivers... Any keyboard layouts the Control settings the computer sure to get our top delivered!