Situation 4: Fix ‘Seagate External Hard Drive Not Showing Up’ on Mac easily. I must repair my ext. Ah yes. Due to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space.In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. It was not a waste of time, some users will surely benefit from your experience. When I put the backup data back onto the old drive from the computer I failed to start the folder structure with a “PS4” folder. I use a Seagate 2TB external hard drive (USB) formatted for my PS4 to store application data and games and whatnot. i'd like to hear solutions that are known to work. Yes, 99% of the causes of this error is due to some conflicts PS4 system undergoes that prevent it from recognizing the external hard drive connected to it. Otherwise, the problem is with the cable itself that doesn’t properly fit for the external hard drive. However, a failed hard drive doesn’t necessarily mean that all of your content is gone forever — there is hope. If your hard drive stops working here are a couple things you can do right off the bat. You can ensure whether the hard drive part of your external HDD is damaged or not by connecting it internally to a PC/MAC. You’re welcome. Just went let me play the game. Yes, an electrical short has occurred for some reason within the USB connection and your external hard drive went on the fritz. Game saves are placed on the internal hard drive, and cannot be stored on the extended storage. The “The USB storage device is not connected” error message indicates that PS4 system is unable to recognize the USB storage device connected to it. I plugged it into my pc to use it and then decided not to do so. It still says that there bnb is not a storage device detected….any more thoughts??? Is there any way to fix this?? The FULL format would override the bad sectors and make your hard drive usable again. Safe Mode that allows the user to boot up your PS4 and access a variety of options to troubleshoot issues with your console. I had recently disconnected my Passport external storage device and plugged it back in and it tells me I have to repair it when i try to go and click on use this storage device under USB storage devices so when I do try and repair it it stops and says that I have to format it but its already formatted and when I hover over the device and click options button nothing shows up. But my whole system would freeze. So, I restarted again and switched port, it tried fo repair it again several times to no avail. Mostly, when the respective hard drive or external hard drive driver is outdated, Windows computer will have a problem of showing it up. Thanks for telling us about your experience. Is that the issue after I install the new PS4 version? Log in sign up. It's been like this for a month and I still haven't found a solution. If there are any greyed entries, right-click on it and select Uninstall; How can I upgrade my hd to a usb 3.0 and will it cost anything? You can do one thing to identify the real problem. Even though I am using all the correct requirements! Please respond ASAP as I am trying to return it before the return date expires. Using an external hard drive to store games and apps on a PS4 Seagate’s product lab team has been testing the new feature during the beta phase and it’s been working great! The light will not turn on either on the gamedrive. Expanding the PS4 storage by upgrading the internal hard drive is a more reliable solution than going for external hard drives. Went to PS4, got recognised, it was using it as USB Storage device, unable to format it as extended drive. All of a sudden ps4 will reboot saying the hard drive wasn’t disconnected and I have to repair it. Additionally, if it’s possible, connect your external hard drive to another PS4 and check whether it works or not. 140,000 hard drives fail every week. Is it configured with USB 3.0 or 2.0? USB 3.0: 1TB 1024.0: 113.5mm: 9.6mm: 135g: Game Drive for PS4 Far Cry 5 2TB STGD2000402 1-year limited warranty. I recently bought a Seagate 4TB Expansion HDD with USB 3.0, I hooked it up to my PS4 (original not Pro so there are only the 2 USB ports in the front), formatted the Drive and then proceeded to move all my game files over from the PS4 to the Drive as my PS4 storage was almost full and not running optimally. Should I return it and buy the same hard drive? You can just do it without that. Try implementing the tip illustrated in my previous comment to you. When I gave it back and he plugged everything back in, the external hard drive started beeping and the PS4 wouldn’t recognize it. … All you need to do is to initialize PS4 and re-install PS4 system software. Also, make sure you download the full package of PS4 system software to an external storage device before starting the initializing process. You need to full format (not quick) the external HDD in order to rectify it. Hd to use. I bought another external hard drive reformatted it. What should I do? So I booted in safe mode, and installed system software via internet cable. As for your other question, the answer is NO. That means your PS4 system is corrupted and you have to full initialize it with the re-installation of the the system software. Any idea why it suddenly won’t read a usb that’s been plugged the same spot in for 6 months? If I need to initialize will I be able to recover my game files from online storage? Run AOMEI Partition Assistant Professional. So I’ve been using a seagate ultra slim 2tb external hard drive for a little while now for about a couple of months to a year. I installed some games on it and saved game data. Most of the times the USB connection malfunctions because of program conflicts. Download SeaTools and install it on your PC, then perform a full maintenance on your external hard drive. Maybe my lads dropped it and not saying so it is broke. Same thing: beeping and not recognized. Plug it in, unplug it do whatever to reset it and it should work. On the other hand, if you can check it on another PS4 that would be even better. when i disconnected it and connected it again, i saw this message “this device cannot be used. hi sir Any tips? Please provide me with the model name and number to be able to better diagnose the problem. only in PS4 it’s not showing. So, you need some time to get them published. Connecting it to my computer though WILL recognize it. If you find nothing, then you have to perform a FULL format. See if your PS4 will recognize it or not. So, do your tests and tell me the results so I can better help you with your problem. You can’t tell yet anything unless you restore the factory settings. Also, I didn’t know if I needed to clarify, it’s a western digital easy store 4tb drive. (CE-41901-5). Yes, that means I am right. Please do and tell me the result. You don’t have to rebuild the database while the external hard drive is connected to PS4. The hard drive does turn on and u can hear the disk movment. Cross verify that your external hard drive is compatible with PS4 standards. This article may help you. This error is usually caused by a serious hard drive failure. O tried restart and reconecting but nothing works, Can you please send us some screen shots of the messages you get on your PS4 so we can better help you. My 2TB external hard drive was stolen , I had 2 games on it. I didn’t have any physical damage for the hard drive. I can’t access any games stored inside the external hard drive. Thing is the drive was formatted in exFAT on the computer so I could move the restore data back onto the old drive. Now, for seemingly no reason, it says for every game on the drive, “To start the application, connect the extended storage device it is installed on. Once you verify that it’s not faulty and working fine, the problem is with your PS4 then. I have a seagate 4tb external hard drive, it has worked fine until recently. I was really wrong. Now, you can check if the Seagate external hard drive Xbox One not working issue is fixed or not. Is there any other way which is faster? Hi again, sorry for the confusion about your reply yesterday. As a result, the disk and the folders & files on it then become inaccessible. ‍♂️. Once you do this, your PS4 will recognize your external HDD without an issue. Try switching it to the other port. This may have ended up in the PS4 external hard drive not recognized or stopped working. Copyright © 2020 Wondershare. I can always just redownload m games as all my save game management is saved to my system storage. Then it’s the internal hard drive is dying. One of them kept freezing, so I decided to try and delete the game. – already rebuilt ps4. My HDD is connected but my PS4 does does show that it is connected. I said to perform an error check on the drive. Toshiba External HDD stopped working on a friend’s PS4. But when it takes that long, it means there’s a serious hard drive failure/malfunctioning. If you connect it to another system (MAC, PC or preferably another PS4) and your external hard drive is still NOT recognized, it means it is DEAD and needs replacement. My HDD model is listed as compatible ps4 external hard drives in your article about ps4 compatible HDDs but when I connect it to my fat ps4 and select format as extended storage, it says your had is not supported. If it dies, what you … I recently switched my external storage from 1 USB to the other. I have connected it to my pc and it is working. Still can’t recognize it. Also, try switching between the ports. So, PS4 system is most likely the issue, but how do you think I could fix that? If you want my advice, go for WD My Passport 1tb External HDD. Do you know why it would say so much less than my laptop does? But, if it all possible, it might be an internal software error, that can’t be reset through initialization. Nothing new shows up, nothing disappears. Here are four methods to deal with a Seagate external hard drive that is not blinking: Method 1. What do I do? Connect your External HDD to your PC and check for any damages. Is the problem with my PlayStation or with my external storage? They all do the same mistake, keeping the external hard drive connected to PS4 for too long which may cause electrical shorts to either the USB card of PS4 or to the external hard drive itself. I have formatted the WD Elements 1TB external hard drive by every way possible except one. At this point it recognizes the hard drive but says it needs to be formatted I’ve tried to reformat it but it goes for a while then gives me an error code ce-30016-0. Actually, there are not the few have experienced such an issue of Seagate external hard drive not showing up in Windows 10 Computer. I have been using this since January. I will try on my pc and see if I can find another PS4. Yes, this issue happens a lot when updating to a newer version. Although this is rare, but it happened to a few guys who lost their external hard drives. I have been using an external hard drive for well over a year now, and it works great, except that I have to repair the device any time its wire is even SLIGHTLY bumped. One day I turned on the ps4 and it wasn’t reading the external hard drive so I unplugged it and plugged it back in and it worked fine. I thought PS4 can read exFAT format, or is this wrong? If my guess is right, then you have to take your console to a technician to replace your USB card. Tell me whether it shows up there or not. I have a 8TB WD external hard drive that I am trying to connect to watch media through the media player, but the PS4 will only recognise the smallest portion on the hard drive that can not be erased. Step 3: Select the PS4 External Hard Drive. Thanks for enriching this article with a new story. You can do that either by directly connecting it via SATA cable, or just buy an external hard drive enclosure and connect it externally to a PC. I use an external hard drive for my xbox one s and for some reason when I came home one day it just stopped working. First the PS4 wouldn’t recognise the HD at all but after a reset I got it to at least recognise the device. Probably you need to first download the latest version of PS4 System Software Update and install it. It works with a PS4, PS4 Slim or PS4 Pro so it's easy to save your favourite games no matter what PS4 console you have. When I tried selecting USB storage device it said system wasnt compatible so I tried formatting the PS4 said Cannot format (CE-30005-8). To make sure about that, try to connect different USB devices to your PS4 and check whether they work or not. If you confirm that it’s the PS4 system itself, you better initialize PS4 and install PS4 system software from scratch. But it still won’t work? Document the disk number provided in this window (Disk 1, Disk 2, etc…). Connecting the External HDD via a USB Hub. Also, every now and again it pops up that the data for a game has been corrupted and that it needs to be deleted and downloaded again but can just be booted up again and work totally fine. Lastly, is there any specific error message you get for this case? It just sits on the screen saying the “USB storage device is not connected”. 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